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Scaling What Works — Why FirstService Residential Has Runwise in 150+ Buildings

  • Client Name: First Service
  • Industry: Property Management
  • Client Representative: John Skipper, Director of Energy Management

The Challenge: Energy and water are two of the only budget lines with room to move; everything else is essentially fixed. FirstService’s mandate: find proven tech that reliably lowers usage—and therefore costs—across an enormous portfolio.

The Solution: 

Runwise checks every box:

  1. Track Record: 10+ years in market, 10,000 + buildings nationwide.
  2. Scale: Already deployed in ~150 FirstService properties, dwarfing any other smart‑controls vendor.
  3. Savings: A consistent 15–20 % reduction in heating spend, verified building after building.
  4. Service: A single platform and support crew instead of a patchwork of point solutions.

The Results:

  • Portfolio‑level impact—millions in recurring savings as more buildings come online.
  • Low‑risk expansion—a tested technology FirstService can roll out as it grows energy‑advisory services beyond New York.
  • Vendor consolidation—boards and supers learn one interface, not three.

    “Runwise is in 10,000 buildings and 150 of them are ours for a reason.” — John Skipper